About Arch Nodes
An engineering teamthat stays after launch.
Arch Nodes builds the automations that sales, support and operations teams depend on — and then runs them, with the monitoring and on-call cover that production systems need.
Our story
Why weexist
We started Arch Nodes after watching automation projects fail the same way: built quickly, handed over, and left to break quietly the first time an API changed.
So we work differently. Every workflow is designed with its failure modes, built in accounts the client owns, and watched by an engineer once it's live.
What we do
Design, build and operate AI agents and workflow automation.
Who we serve
Sales, support, clinic and operations teams in four countries.
Value we create
Hours returned to teams, faster responses and fewer errors.
Our mission
Remove repetitive work from every team we serve, and keep the systems that do it running.
Our vision
A world where people spend their day on judgement, not on copying data between tools.
Our story
Built on experience,designed for tomorrow
2023
Founded
Started as a two-person studio building integrations for local businesses.
2024
First overseas clients
Began delivering automation projects for teams in the UK and the Gulf.
2025
AI agents and on-call support
Launched voice and chat agents and a 24/7 support plan for production workflows.
2026
Arch Nodes today
An engineering team running live automations for clients across four countries.
What we build
One partnerfull capability
Six capabilities, each measured by the work it removes from your team.
- 01AI agents & voiceAnswer, qualify and book every lead in under a minute, day or night.
- 02Workflow automationRemove the copy-paste work between the tools your team already uses.
- 03CRM & sales pipelinesA pipeline that updates itself and tells reps who to call next.
- 04Systems integrationConnect ERPs, payment and legacy systems through reliable APIs.
- 05Internal toolsDashboards and admin tools built around how your team actually works.
- 06Monitoring & support24/7 on-callAlerting, runbooks and an engineer who answers when something breaks.
How we work
A process builtfor accountability
The same five stages on every engagement, so you always know what happens next and what you receive.
- Step 01
Discover
We shadow the people doing the work, map every hand-off and rank opportunities by hours lost and error cost. You receive: Process map · opportunity ranking · fixed quote.
- Step 02
Design
We map the process, model the cost per run, and agree on failure handling before any build starts. You receive: Workflow spec · cost model · test plan.
- Step 03
Build
We build in your accounts, in short increments you can see working, with retries, logging and alerting from day one. You receive: Working workflows in staging · weekly demo.
- Step 04
Deploy
We run the new process alongside the old one, compare results, then switch over with a rollback plan ready. You receive: Go-live checklist · runbooks · team training.
- Step 05
Maintain
We watch every workflow, answer alerts at any hour, and review reliability and cost with you every month. You receive: Monthly run report · incident reviews.
Core values
What we holdourselves to
You own everything
Workflows run in your accounts, with documentation you can hand to any engineer.
Numbers before adjectives
Every project starts with a baseline and ends with a measured result.
Failure is designed, not discovered
We agree how each workflow fails, retries and alerts before we build it.
Written over spoken
Decisions, handovers and incidents are written down, so nothing depends on a meeting.
Why Arch Nodes
Reasons clientschoose us
One accountable team
Discovery, build and on-call support by the same engineers.
Fixed prices after discovery
You know the cost of the agreed scope before any build starts.
You own everything
Workflows run in your accounts, documented for any engineer.
Measured results
Every project starts with a baseline and ends with a number.
Built for failure
Retries, alerts and runbooks are designed in, not added later.
Time-zone overlap
Colombo overlaps UK mornings and hands over to US teams in writing.
Our impact
Numbers that reflect real outcomes
40+
Automations shipped
98%
Client retention
212
Hours saved per client, monthly
4
Countries served
24/7
On-call support
38s
Median lead response
Culture
How our teamworks together
Written first
Specs, decisions and handovers are written, so nobody depends on a meeting.
Blameless incidents
When something breaks we fix the system, not the person.
Small teams
Two or three engineers per client, with one accountable lead.
Respect for focus
No-meeting mornings, and on-call rotations that are paid and fair.
Get started
Let's buildwhat comes next.
Reply within one business day. Colombo, Sri Lanka, UTC+5:30.