Dispatch automation for a Colombo logistics fleet
Paper manifests and phone dispatch replaced with automated route assignment, driver updates over WhatsApp and live proof of delivery.
n8n / WhatsApp Business API / PostgreSQL
Service
Remove the copy-paste work between the tools your team already uses.
Overview
Your team re-types the same data between spreadsheets, inboxes, the CRM and the finance system. It is slow, it breaks quietly, and nobody owns it.
Our approach
Shadow the people doing the work and record every manual hand-off.
Rank hand-offs by hours lost and error cost, and agree on what to automate first.
Build each workflow with retries, alerting and a documented failure path.
Hand over with runbooks so your team understands what runs and why.
Deliverables
Who it's for
Losing leads to slow replies and manual CRM updates.
Front desks buried in bookings, reminders and no-shows.
Dispatch, manifests and status updates done by phone.
Invoices, reconciliation and approvals copied between systems.
Proof
Paper manifests and phone dispatch replaced with automated route assignment, driver updates over WhatsApp and live proof of delivery.
n8n / WhatsApp Business API / PostgreSQL
Automated booking confirmations, reminders and pre-visit questionnaires across four clinics, with no-shows re-offered to the waitlist.
n8n / Twilio / WhatsApp Business API
FAQ
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Tell us about the work that slows your team down. We'll come prepared with real ideas, honest timelines and no sales pressure.
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